Last updated: September 7, 2026
This policy explains what information Relearning Wellness collects, why, and what happens to it. I’ve tried to write it in plain language rather than legal boilerplate.
Relearning Wellness is operated by Brian Bitner in North Carolina, United States. You can reach me at relearningwellness@gmail.com.
What I collect
When you fill out the intake form. Your name, email address, phone number if you provide one, the state you live in, and your answers about sleep, energy, food, movement, stress, work, and daily routines. This form is hosted on Google Forms and responses are stored in my business Google account.
When we work together. Notes from our conversations, your Personal System Plan, and your emails between calls. With your consent (given in the client agreement), recordings and transcripts of our calls.
When you buy something. Guide purchases are processed by Payhip, and 1:1 support is invoiced through Stripe. Both handle payment details directly, so I never see or store your card number. I receive your name, email, and what you purchased.
When you visit this site. Standard technical information like IP address, browser type, pages viewed, and time on site. This is collected automatically by my web host and analytics tools.
About the health-related information you share
The intake form and our conversations cover things like sleep, stress, eating patterns, and energy levels. That’s personal, and I treat it that way.
You should know that I’m not a healthcare provider and Relearning Wellness is not a covered entity under HIPAA. That means what you share with me is not protected health information in the legal sense, and it doesn’t carry the protections it would in a medical setting. I keep it confidential as a matter of practice and professional respect, but I want you to understand the difference rather than assume protections that don’t apply.
Share what’s useful for the work we’re doing. You don’t have to share more than that.
Call recordings and transcripts
With your consent, I record our calls through Google Meet, along with the written transcript Google Meet generates as part of the call. I do this so I can go back to what you actually said when building and adjusting your plan, rather than relying on notes taken while listening.
Recordings and transcripts are for my use only. They are not shared, published, or used for marketing. You consent to recording in the client agreement.
You can decline recording at any point, either up front or before or during a particular call. Just say so and I’ll turn it off. You can also ask me to delete a recording or transcript at any time, and I will.
How I use your information
- To decide whether 1:1 support is a good fit
- To prepare for our call and write your Personal System Plan
- To respond to your check-ins and adjust your plan
- To deliver anything you’ve purchased
- To send you emails you’ve asked for
- To understand how people use this site so I can improve it
I don’t sell your information. I don’t rent it, trade it, or hand it to advertisers.
AI tools
Like most small businesses, I use AI tools for general work. That means drafting website and business content, looking things up, and thinking through general wellness topics and approaches. I’d rather say that plainly than leave it vague.
What I don’t do is put your information into them. Your intake answers, your own words, my notes about you, your Personal System Plan, our emails, and any recording or transcript do not go into ChatGPT, Claude, Gemini, or any similar tool. When I use one of those tools to think something through, the question is a general one I could have asked before we ever met.
Two things are worth naming so this is accurate and not only technically true. The first is Google Meet’s own transcript feature, which runs inside the call platform, which you consent to separately and can decline at any time. The second is that ordinary business software may have AI built into it, like spam filtering or spell-check. I use those the way any business does, and they aren’t tools I hand your information to.
I read your intake myself, form my own view of it, and write your Personal System Plan myself. That part is the work, and it stays with me.
Who else touches your data
Running a small business means using other companies’ tools. Each has its own privacy policy:
- Google — hosts the intake form, my email, and documents
- Google Meet — video calls, recordings, and transcripts for our sessions
- Payhip — processes payments and delivers digital products
- Stripe — processes payments for 1:1 support
- Wealthy Affiliate — hosts this website
- Amazon — if you click an affiliate link, Amazon may set cookies to track that the visit came from here
Beyond these, I share your information only if you ask me to, or if I’m legally required to, or if I believe there is a serious, imminent risk of harm to you or someone else.
Affiliate links
Some links on this site are Amazon affiliate links. If you buy through one, I earn a small commission at no extra cost to you. Clicking these links takes you to Amazon, where their privacy practices apply instead of mine.
Cookies
This site uses cookies for basic functionality and to understand general traffic patterns. Your browser settings let you block or delete cookies, though some parts of the site may not work as well if you do.
How long I keep things
Intake responses from people I don’t end up working with: deleted within one year.
Client records and plans: kept while we’re working together and for three years afterward, in case you return or a question comes up.
Call recordings and transcripts: deleted when our work together ends, or sooner if you ask.
Purchase records: kept as long as tax and business requirements call for.
If you’d rather I delete your records sooner than the timelines above, email me and I will, unless I’m required to keep something for tax or legal reasons.
Your choices
Email me at relearningwellness@gmail.com and I’ll:
- Tell you what information I have about you
- Correct anything that’s wrong
- Delete your information, unless I’m required to keep it for tax or legal reasons
- Remove you from any emails
Depending on where you live, you may have additional rights under state or national privacy law. Ask and I’ll do my best to honor them regardless.
Security
I use reputable services, protect my accounts, and limit access to your information to myself. No system online is perfectly secure, and I won’t pretend otherwise. If a breach ever affected your information, I’d tell you.
Adults only
Relearning Wellness is for adults 18 and older. I don’t knowingly collect information from anyone under 18. If you believe a minor has submitted information, contact me and I’ll delete it.
Changes to this policy
If this policy changes, I’ll update the date at the top. Meaningful changes affecting current clients will come with an email.
Questions
Email relearningwellness@gmail.com. If something here is unclear, tell me and I’ll fix the wording.